PRIVACY POLICY
Last updated January 18, 2022
Thank you for choosing to be part of our community at Alsah Co ("
Company ,"
"
we," "
us," or "
our"). We are committed to protecting your
personal information and your right to privacy. If you have any questions or concerns about this privacy notice
or our practices with regard to your personal information, please contact us at
[email protected].
This privacy notice describes how we might use your information if you:
- Download and use our mobile application — Teacher
- Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
- "App," we are referring to any application of ours that references or links to this
policy, including any listed above
- "Services," we are referring to our App, and other related services, including any sales,
marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way possible what information we
collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy
notice that you do not agree with, please discontinue use of our Services immediately.
Please read this privacy notice carefully, as it will help you understand what we do with the
information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the App, express an
interest in obtaining information about us or our products and Services, when you participate in activities on
the App or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the App , the
choices you make and the products and features you use. The personal information we collect may include the
following:
Personal Information Provided by You. We collect names; phone numbers; and other similar
information.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically when you visit our App .
We automatically collect certain information when you visit, use or navigate the App . This information does
not reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our App and
other technical information. This information is primarily needed to maintain the security and operation of our
App , and for our internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance
information our servers automatically collect when you access or use our App and which we record in log
files. Depending on how you interact with us, this log data may include your IP address, device information,
browser type and settings and information about your activity in the App (such as the date/time stamps
associated with your usage, pages and files viewed, searches and other actions you take such as which
features you use), device event information (such as system activity, error reports (sometimes called 'crash
dumps') and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet or
other device you use to access the App . Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and
system configuration information.
Information collected through our App
In Short: We collect information regarding your mobile device, push
notifications, when you use our App.
If you use our App, we also collect the following information:
- Mobile Device Access. We may request access or permission to certain features from your mobile
device, including your mobile device's camera , storage , and other features. If you wish to change our
access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID,
model and manufacturer), operating system, version information and system configuration information, device
and application identification numbers, browser type and version, hardware model, Internet service provider
and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we
may also collect information about the phone network associated with your mobile device, your mobile
device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device
ID and information about the features of our App you accessed.
- Push Notifications. We may request to send you push notifications regarding your account or
certain features of the App. If you wish to opt-out from receiving these types of communications, you may
turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our App, for troubleshooting
and for our internal analytics and reporting purposes.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal information collected via our App for a variety of business purposes described below. We
process your personal information for these purposes in reliance on our legitimate business interests, in order
to enter into or perform a contract with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with
us to a third-party account (such as your Google or Facebook account), we use the information you allowed us
to collect from those third parties to facilitate account creation and logon process for the performance of
the contract.
- To post testimonials. We post testimonials on our App that may contain personal
information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of
the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and
be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about
your use of our App .
- To enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the purposes of managing our
account and keeping it in working order.
- To send administrative information to you. We may use your personal information to send
you product, service and new feature information and/or information about changes to our terms, conditions,
and policies.
- To protect our Services. We may use your information as part of our efforts to keep our
App safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies for business purposes, to comply with legal and
regulatory requirements or in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your
orders, payments, returns, and exchanges made through the App .
- Administer prize draws and competitions. We may use your information to administer prize
draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of our Services.
- To send you marketing and promotional communications. We and/or our third-party marketing
partners may use the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when expressing an interest in obtaining
information about us or our App , subscribing to marketing or otherwise contacting us, we will collect
personal information from you. You can opt-out of our marketing emails at any time (see the " WHAT ARE YOUR PRIVACY RIGHTS?" below).
- Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve
our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process
your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so
in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in response to public authorities to
meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors or agents who perform services for us or on our behalf
and require access to such information to do that work. Examples include: payment processing, data analysis,
email delivery, hosting services, customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the App , which will enable them to collect data on our behalf about
how you interact with our App over time. This information may be used to, among other things, analyze and
track data, determine the popularity of certain content, pages or features, and better understand online
activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with
third parties for their promotional purposes.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following categories of third
parties.
We only share and disclose your information with the following categories of third parties. If we have
processed your data based on your consent and you wish to revoke your consent, please contact us using the
contact details provided in the section below titled "
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?".
- Data Storage Service Providers
- User Account Registration & Authentication Services
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this notice will require us keeping your personal information for
longer than twelve (12) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete
or anonymize such information, or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the
security of any personal information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security, and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission of personal
information to and from our App is at your own risk. You should only access the App within a secure environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:In some regions, such as the European Economic Area (EEA)
and United Kingdom (UK), you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time.
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable,
to data portability. In certain circumstances, you may also have the right to object to the processing of your
personal information. To make such a request, please use the
contact details provided
below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your
consent at any time. Please note however that this will not affect the lawfulness of the processing before its
withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
If you have questions or comments about your privacy rights, you may email us at
[email protected].
Account Information
If you would at any time like to review or change the information in your account or terminate your account,
you can:
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at
any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email list — however, we may still communicate with
you, for example to send you service-related emails that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:
- Contact us using the contact information provided.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about categories
of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the App , you have
the right to request removal of unwanted data that you publicly post on the App . To request removal of such
data, please contact us using the contact information provided below, and include the email address associated
with your account and a statement that you reside in California. We will make sure the data is not publicly
displayed on the App , but please be aware that the data may not be completely or comprehensively removed from
all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other
than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California
who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding
your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category |
Examples |
Collected |
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol address, email address and
account name
|
NO
|
B. Personal information categories listed in the California Customer Records statute
|
Name, contact information, education, employment, employment history and financial information
|
YES
|
C. Protected classification characteristics under California or federal law
|
Gender and date of birth
|
NO
|
D. Commercial information
|
Transaction information, purchase history, financial details and payment information
|
YES
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our
and other websites, applications, systems and advertisements
|
NO
|
G. Geolocation data
|
Device location
|
NO
|
H. Audio, electronic, visual, thermal, olfactory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
I. Professional or employment-related information
|
Business contact details in order to provide you our services at a business level, job title
as well as work history and professional qualifications if you apply for a job with us
|
NO
|
J. Education Information
|
Student records and directory information
|
YES
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a
profile or summary about, for example, an individual’s preferences and characteristics
|
NO
|
We may also collect other personal information outside of these categories instances where you interact with
us in-person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice .
You may contact us by email at
[email protected], or by referring to the contact details at the bottom of this
document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized
agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us
and each service provider. Each service provider is a for-profit entity that processes the information on our
behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research
for technological development and demonstration. This is not considered to be "selling" of your personal data.
Alsah Co has disclosed the following categories of personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months:
- Category B. Personal information, as defined in the California Customer Records law, such as your name,
contact information, education, employment, employment history and financial information.
Alsah Co has not sold any personal information to third parties for a business or commercial purpose in the
preceding twelve (12) months. Alsah Co will not sell personal information in the future belonging to website
visitors, users and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information,
we will respect your request and delete your personal information, subject to certain exceptions provided by
law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our
compliance requirements resulting from a legal obligation or any processing that may be required to protect
against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business
purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is
de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about
whom we have the information in our system. These verification efforts require us to ask you to provide
information so that we can match it with information you have previously provided us. For instance, depending on
the type of request you submit, we may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or we may contact you through a
communication method (e.g. phone or email) that you have previously provided to us. We may also use other
verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make
the request. To the extent possible, we will avoid requesting additional information from you for the purposes
of verification. If, however, we cannot verify your identity from the information already maintained by us, we
may request that you provide additional information for the purposes of verifying your identity, and for
security or fraud-prevention purposes. We will delete such additionally provided information as soon as we
finish verifying you.
Other privacy rights
- you may object to the processing of your personal data.
- you may request correction of your personal data if it is incorrect or no longer relevant, or ask to
restrict the processing of the data.
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have been validly authorized to act on
your behalf in accordance with the CCPA.
- you may request to opt-out from future selling of your personal information to third parties. Upon
receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than
15 days from the date of the request submission.
To exercise these rights, you can contact us by email at
[email protected] , or by referring to the contact
details at the bottom of this document. If you have a complaint about how we handle your data, we would like to
hear from you.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated
"Revised" date and the updated version will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of
how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
[email protected].
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal
information we collect from you, change that information, or delete it in some circumstances. To request to
review, update, or delete your personal information, please email us at
[email protected] .